Over recent years, we’ve delivered multiple large‑scale Microsoft Dynamics 365 transformation programmes across complex, multi‑entity organisations. These long‑term engagements typically began with legacy systems and fragmented processes, moving clients through a structured roadmap of discovery, optimisation, implementation, and continuous improvement. Across finance, sales, operations, and customer service, we deployed enterprise D365 solutions that unified data, standardised processes, and introduced automation at scale.

Many programmes included global rollouts, requiring strong governance, phased delivery, and close collaboration with internal teams to align stakeholders and manage risk.What defined these programmes was a partnership approach. We embedded ourselves with client teams to build capability, transfer knowledge, and ensure long‑term success. As a result, organisations shifted from manual, reactive operations to digitally enabled, insight‑driven processes powered by a scalable D365 platform designed to evolve with the business.

Dukeberry have been leading the test efforts working with an offshore development team and an inhouse systems support team delivering a large scale enterprise CRM  developed with Salesforce and Informatica.
‍
Working in Agile sprints, Dukeberry led the test efforts providing a full managed test service. The first release of a 12 month project went live with no live issues reported that had not already been identified by the test team and prioritized as a future release.
‍
Further releases have been deployed quickly which has been possible due to a supporting automation pack developed in Java with Selenium by Dukeberry.

One client director described the project implementation as the most seamless and problem free he has ever experienced in over 30 years of development projects.

For the last 12 months Dukeberry have been working with an offshore development team and an inhouse systems integrator delivering a large scale enterprise CRM application.
‍
Working in Agile sprints, Dukeberry led the test efforts providing a full managed test service. The first release of a 12 month project went live this September and was deployed live with no live issues reported that had not already been identified by the test team and prioritized as a future release.
‍
Further releases have been deployed quickly which has been possible due to a supporting automation pack developed in Java with Selenium by Dukeberry.

One client director described the project implementation as the most seamless and problem free he has ever experienced in over 30 years of development projects.

During the Covid lockdown Dukberry organised the Test Strategy and all support efforts for an Office 365 Migration.
‍
The customer had over 2000 users and 80 Interfacing systems which would impact the customer service if unavailable or required considerable rework post migration including critical payment services.
‍
Dukeberry carried out an Application Assessment of current use and impact for the migration. Technical testing was navigated with consideration to security, Identify Agent and Firewall systems.

The project went live with on time and date with no disruption to service saving the client a year on year cost.