Case Studies

DESCRIPTION

A large scale enterprise managed test service.

ChallengeS

Tight Timeframe, New Technology, Covid Lockdown Impacts

Results

Seamless Go Live, Organizational Capability, Increased Tenant Service, More Efficient Call Centre Processing saving time and improving quality.

Dukeberry have been leading the test efforts working with an offshore development team and an inhouse systems support team delivering a large scale enterprise CRM developed with Salesforce and Informatica.
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Working in Agile sprints, Dukeberry led the test efforts providing a full managed test service. The first release of a 12 month project went live with no live issues reported that had not already been identified by the test team and prioritized as a future release.
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Further releases have been deployed quickly which has been possible due to a supporting automation pack developed in Java with Selenium by Dukeberry.

One client director described the project implementation as the most seamless and problem free he has ever experienced in over 30 years of development projects.

DESCRIPTION

Providing a single source of the truth Data Warehouse

Challenges

Data Audit, Data Quality, Data Landscape

Results

Data Flow Mapping to a single Master Data Warehouse, Faster and more Accurate Regulatory Reporting, Automated Updates saving time and money.

For the last 12 months Dukeberry have been working with an offshore development team and an inhouse systems integrator delivering a large scale enterprise CRM application.
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Working in Agile sprints, Dukeberry led the test efforts providing a full managed test service. The first release of a 12 month project went live this September and was deployed live with no live issues reported that had not already been identified by the test team and prioritized as a future release.
‍
Further releases have been deployed quickly which has been possible due to a supporting automation pack developed in Java with Selenium by Dukeberry.

One client director described the project implementation as the most seamless and problem free he has ever experienced in over 30 years of development projects.

DESCRIPTION

Portfolio of Office Applications migrated to Office 365

ChallengeS

Firewalls, Identity Access and Covid Lockdown Impacts, over 2000 users, Critical Interfacing Systems

Results

Enterprise Organization Migrated, Lower Cost of Ownership and Maintenace across the Company

During the Covid lockdown Dukberry organised the Test Strategy and all support efforts for an Office 365 Migration.
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The customer had over 2000 users and 80 Interfacing systems which would impact the customer service if unavailable or required considerable rework post migration including critical payment services.
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Dukeberry carried out an Application Assessment of current use and impact for the migration. Technical testing was navigated with consideration to security, Identify Agent and Firewall systems.

The project went live with on time and date with no disruption to service saving the client a year on year cost.

Cloud Migration and CRM Transformation

Data Analytics - Master Datawarehouse

Office 365 Implementation at Scale